Welcome to the Call Center Journal

Our Mission is to help you succeed in the call center industry!

The Call Center Journal aims to become the magazine and website of choice for Call center professionals.

However, The Call Center Journal aims to be more than an online magazine. Using the latest technology we will be introducing exciting features such as a discussion forum, podcast interviews and streaming video. We want to interact with you, our call center colleagues!

Would you like to write for us? We welcome your articles, news stories and call center tips. All call center related topics will be reviewed and considered for publication.

Please send your submissions to ann@callcenterjournal.

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