Cloud – Call Center Journal

8×8’s Latest XCaaS Platform Upgrades Boost Customer and Employee Experience

October 26, 2023 by Ann Harper

8×8 has unveiled the latest innovations for their 8×8 XCaaS integrated cloud contact center and unified communications platform.

October 18, 2023June 8, 2022 by Ann Harper

LiveVox customers enabled with SuccessKPI realize immediate time to value with out-of-the-box integrations.

October 18, 2023October 25, 2021 by Ann Harper

Cloud-native, AI powered automation solution enables organizations to provide superior customer service quicker.