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Identify Your Silent Customer Service Message

June 6, 2023September 20, 2019 by Ann Harper

Too many business owners are relying on the old ways of doing things. Whether retail or service oriented, old clichés … Read more

Call Center Journal

Welcome to the Call Center Journal

June 5, 2023September 20, 2019 by Ann Harper

Our Mission is to help you succeed in the call center industry! The Call Center Journal aims to become the … Read more

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