Call Center Employee Headset being used by call center agentTelesales in operationCall center advisor in action
 

Welcome to the Call Center Journal

If you are an experienced call center executive or just starting out on a new career, the Call Center Journal is for you. With our mix of industry news and articles our aim is to keep you informed of the latest developments in the call center industry.

Sections to explore:

Call Center Articles : Read our experts opinions or brush up on your essential skills in our article library.

Call Center News : Keep up to date with the latest news and views from the call center industry.

Discussion Forum : Discuss and debate the issues of the day in our new Discussion Forum.

Call Center Jobs : Time for a change? Search our job section or submit your resume.

Events Diary : Learn new skills and network with the best with our up to date Events listing.

Call Center Software : Get your organization running efficiently with our review of call center products.

Books & Publications : Browse our great selection of bestselling books publications and downloads.

Call Center News

Call Center to Open Up in Kentucky

Convergys to Hire Call Center Agents in Philippines

Ladbrokes to Cut Call Centre Jobs